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Client Comments
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Range
of Comments from a Cross Section of our Clients
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"I have worked
with ResPAK for several years and have found it to be a tremendous
tool for Food & Beverage reservations, as well as Marketing." Resident Manager - Royal Mirage Dubai |
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It is appropriate that you and your team be commended for aiding in the seamless manner in which we have adopted your software. From the initial preliminary works, set up and training, through to going live and the support of our colleagues in the operation, your team were there with help and advice. Prompt response to email and a friendly voice on the end of the telephone, has enabled me to escalate the development of ResPAK at the hotel - something that has exceeded even my own expectations. It remains for me to say that we are excited about what you and your software can do for our CRM aspirations at Mandarin Oriental, Hong Kong and we look forward to a long and prosperous future. Executive Assistant Manager - Mandarin Oriental Hong Kong |
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"Since the Installation of ResPAK our Restaurant and our Conference department have streamlined their processes allowing more time to spend with their Clients." Training Manager - Novotel Twin Waters Resorts |
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"The system has been extremely advantageous to every area" Application Specialist - Star City Sydney |
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"What a difference it has made to our lives. Your reservation system is so easy to use that even the most uncomputerized staff, picked it up in no time and can operate it with confidence." The Windsor |
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"Thanks for the system, it helped us a lot." J.W Marriott Hotel - Dubai U.A.E |
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"We have also been more than impressed with Analytical Systems capability and willingness to adjust, improve and add to the package. I would not hesitate in recommending this package to potential users; its ease to use on a day to day basis coupled with it being exceptionally easy to learn." Conference and Catering Sales Manager |
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"The Introduction of a computerised system was very well received. The format of the package is very user friendly." Administrative Assistant - William Angliss College |
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"During the year the system has been in use we have found it has helped us in our day to day business immensely. It has cut our paperwork time in half, helped us to improve our reporting systems as well as assisting with daily time management. The Analytical Systems team, have always been exceptionally professional and accommodating to our requests. They are open to ideas to improve the system and this can be seen in the regular upgrades provided with further enhancements. I would have no hesitation in recommending ResPAK." Conference & Catering Manager - Novotel Century Sydney |
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"Today we received the new upgrade to ResPAK and once again we are enjoying the benefits of your teams hard work. I really just wanted to touch base and pass on our thanks and appreciation for the continuing support and excellent service that we have received since taking your system on board. It has been nothing short of exceptional the genuine willingness shown by Adam and the guys to accept our feedback, and more importantly encourage our input, and alter the program accordingly. ResPAK is an excellent product that has met all of our needs and gone on to exceed them many times over." Conference and Catering Sales Executive - Mercure Brisbane |
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"Since implementing your ResPAK software, I have been able to manage restaurant, function and external bookings with ease! In hindsight I must thank you Ern, at the time of deciding to purchase your software I was debating as to upgrade my Point of Sale system or invest in ResPAK? Thankfully I took the ResPAK option and have no regrets in saying that ResPAK is a far more important and valuable tool than I first thought." Manager - Casavini Ristorante |
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"I have been using the ResPAK software since May 2000. I process in excess of 700 Functions annually, so a reliable system is essential to the smooth operation of the Function Department. Your system has never let me down. I would not hesitate to recommend your system to anyone." Functions Operations Manager - Moonee Valley Racing Club |
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There are opportunities in ones business life to provide a service
and tools to improve either the service or the quality of service
ResPAK (Analytical Systems) provide that.
I
am proud owner of a program that trebled the volume of my business
improved the quality of service and shaped the personal touch in the
industry.
I
would not hesitate to recommend and support this product and the
team behind it.
Owner - Beaches Restaurant
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"Over the years this system has continued to serve us again and again. Today, we still have happy users who will swear to the efficiency of your system. The system provides the club with an excellent resource that provides reliability to both our customers and staff. We congratulate you, on both the excellence of the system you provide and diligence in which your company is managed." IT Manager - Twin Towns Services Club |
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"I would like to express my appreciation for the support you and your staff have provided to us over the past 17 years. The Ticketing System has assisted us in managing our day to day operations and it is very reliable and easy to use. We have found that you and your team are always open to suggestions to enhance the system." Managing Director - Mornington Cinemas |
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"I firmly believe that the ResPAK product will assist any Hotel/Restaurant operation run more efficiently. Once again, thanks Analytical Systems for all your efforts, it's been a pleasure doing business with a dynamic Australian Company." Regional Manager Information Technology - Accor Asia Pacific |
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"In August 2002, your ResTIX Ticketing and Marketing Program was installed at our Club and has proved to be a most reliable and efficient Booking Office Management System. We congratulate you and all your team on the very easy to use System, which also provides us with a wide range of Marketing and Customer Relations Management facilities." Marketing Manager - Bankstown Sports Club |
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"We wish to advise that we have been dealing with Analytical Systems since the early 1990's and upgraded to their new software program on 1st July 2001. We have found Analytical Systems to be most helpful and supportive." Theatre Supervisor - Moncrieff Theatre |
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"Respak provides easy access to reservation lists. It gives all necessary information on our customers. Any information you need about a customer is always easily accessible." Head of Department - Hospitality Department, Northern Metropolitan Institute of Tafe |
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