Restaurant Reservations

• ResPAK assists with greater Table Yield through a seamless Restaurant Reservation solution that integrates real-time Table Availability, Capacity Control and Table Allocation, which optimises table use and guest arrivals during peak service periods.
• ResPAK allows for Email/SMS Confirmation and Reminder messages to be automatically sent, which eliminates the need for follow-up phone calls.
• ResPAK can save time by not needing to re-write Reservation Lists.
• ResPAK indentifies VIP, Regular and Repeat Guests together with their Special Preference, table, beverage and food preferences.
• ResPAK allows management to pre-assign tables based on Staff Rostering, Patron Time of Arrival and Patron Seating Preference.
• ResPAK highlights Special Events and Dates to ensure all staff are up-to-date with key events and promotions within the Restaurant.
• ResPAK greatly reduces reservation staff requirements by allowing for a Centralised Reservation location, streamlining the Reservation Process.
• Deposits can be tracked and paid for through Secure Payment Gateway.
• Through the use of a “waiting list” patrons can be monitored and assigned a table if one becomes available.
• Management are given the ability to draw table plans and structure meal periods depending on the day and time of the week.
• Ability for kitchen access (view only capabilities) so that chefs can view patron preferences, special requests and arrival of guests.
• Management can receive SMS and Email messages to inform them of VIP Guest Reservations and Arrivals.